What's New? Diabetic education is available on-site. Any interested person with diabetes can now schedule an appointment with our on site diabetic educator at City Line Family Medicine. A certified diabetic educator will be conducting both individual and group sessions on diabetic education. Ask our front desk for more information regarding scheduling. We're going electronic. That's right. City Line Family Medicine has initiated the process of implementing an electronic health record. In time, the rows and rows of numerous paper patient files located behind our front desk will begin to disappear. Don't worry though, all of your medical records are being saved in an electronic format. However, because of the large size of our practice, the transition is likely to be lengthy and, at times, slow. We understand these bumps in the road may result in some inconveniences to our patients and, therefore, are making every effort to minimize these occurrences. Upon completion, we believe the transition to an electronic health record will significantly enhance the quality of care we can provide to our patients. City Line Family Medicine greatly appreciates your selection of our office and staff to provide you with medical care and look forward to continuing to do so in our electronic future. Here are a few benefits of an electronic health record: electronic prescription submission - so if your pharmacy is efficient, your prescription will be ready by the time you get to the pharmacy. And no more worrying about losing your prescription. electronic submission of lab orders - again, eliminating the worry about losing your lab slip. With a simple press of a button your lab slip is sent to the lab waiting for your arrival. automatic monitoring for drug to drug interactions, drug to allergy interactions and drug to disease interactions - means that you can safely take the prescribed medication knowing that every measure has been taken to reduce the likelihood of a potential drug interaction. The lines of communication are expanding. Recently, City Line Family Medicine has embarked upon establishing a novel method of communicating with our office. Not novel in the sense it's a new technology. Just new for us. The office is now accepting non-urgent text messages and voicemails (484-429-9141) as a way to allow patients easier communication access. We understand our phones can be frustrating and have elected, on a trial basis, to open the lines of communication with our patients. Our hope is that, by allowing patients multiple alternative methods to contact the office for routine, non-urgent issues, that the phone lines will be more accessible to those with more pressing matters. With your help, this can work. All we are asking is that for non-urgent issues, when possible, try contacting us through our website or our non-urgent text message and voicemail service and save the phone lines for those in need. Although text messages can be submitted 24 hours a day, 7 days a week, any text message submitted after 4:30 pm on Monday through Friday may not be replied to until the next business day. Therefore, please do not use this service for urgent issues requiring a prompt response. Depending on your calling/texting plan, charges may apply. We appreciate your cooperation in making our office better. Please read the information about this new service on our FAQ's web page. Close window to return to City Line Family Medicine website.